Helperby Help Support Desk
Account-aware, approval-gated help

Portal Architect

Inspect your assistant, diagnose setup gaps, and review exact proposed changes. Nothing becomes active without an authorised Allow; Architect never sends a customer message.

Ask ArchitectRead account state and diagnose next steps. Supported changes require exact review and an authorised Allow; no customer messages are sent.

Selected assistant context

Ask Portal Architect

Start with the job: check onboarding readiness or diagnose a live answer. Architect reads only this signed-in account and names the owning layer: instructions, knowledge, playbook, policy, platform/runtime, or retest.

Approval required for changes

Choose the exact website and channel. Every Architect request remains bound to this selection.

Status
Loading server-resolved context…
Architect will cite inspected Portal areas and state when an authority is unavailable.
Inspected configuration layers
Loading knowledge, runtime, handoff, playbook, and policy status…

Draft · never live

Greeting and instruction change set

Draft and test proposed values against the current published version. An authorised human must explicitly approve before publication.

No draft
Published values are live. Draft values are isolated.
No-send results bind to the current draft revision and create no customer conversation.
Approval and publication controls appear only when your permission and the saved workflow state allow them.

Drafts never alter published configuration. Publish and rollback use version checks and authoritative saved-state readback.