SupportProduct Advisor Setup Checklist
A checklist for launching Product Advisor with catalogue data, attributes, safe fallback, and handoff.
Published 2026-07-02
Data checklist
- Product feed connected.
- Stable product IDs, SKUs, or codes present.
- Product names, descriptions, URLs, prices, availability, and categories reviewed.
- Key attributes, dimensions, variants, compatibility, and materials mapped where relevant.
Knowledge checklist
- Delivery, returns, warranty, installation, and contact policies added.
- Category-specific FAQs added for common buying questions.
- Private/internal product fields removed or labelled.
Launch checklist
- Safe fallback copy approved.
- Test questions answered correctly or safely declined.
- Human handoff destination verified.
- Widget install and preview tested before public traffic.